Learning Platform is committed to continuously optimizing the experience for our learners and admins. Today, we’re enhancing the learner experience by introducing a set of improvements to sessions. This streamlined experience for learners showed positive results in recent tests with increases in enrollments and completions.
What are we changing?
New updates to the sessions streamline the learner experience. After enrolling, learners can begin courses right away, access all assignments, and view their personalized deadlines. Behind the scenes, learners are automatically enrolled in the session that works with their start date to enable peer reviews. Learners who fall behind their personalized deadlines will see the option to “Reset” their deadlines. This automatically shifts their assignment deadlines forward so they no longer appear to be behind.
Why did we make the changes?
The previous sessions model was introduced as a way to motivate learners to stay on track and complete their courses. It added a structure around due dates that drove course completions but also may have introduced confusion around the process to switch sessions and caused learners to hesitate to enroll in courses because start dates felt restrictive. This set of improvements maintains a structure to help learners stay on track while eliminating confusion during enrollment and the in-course experience – which means fewer questions for learners and their admins.
Please steer your employee learners to the Learner Help Center if they have questions on the platform experience. If you have any additional questions, please reach out to your Customer Success Manager.
Note: This set of improvements to sessions will not apply to degree courses, MasterTrack™ courses, and a few other exception courses.